TERMS AND CONDITIONS — KONFUSED.IN
Effective Date: [Insert Date]
Website: https://konfused.in
1. Introduction and Acceptance of Terms
Welcome to Konfused.in!
These Terms and Conditions govern your access to and use of the website https://konfused.in, including all services, courses, sessions, educational materials, content, and other offerings made available through our platform.
In these Terms and Conditions, “Konfused.in,” “Konfused,” “we,” “us,” and “our” refer to the organization operating this website. “You,” “your,” “user,” or “customer” refers to any individual accessing our website or using our services.
By accessing our website, registering an account, booking a session, enrolling in a course, or making a payment, you acknowledge that you have read and understood these Terms and Conditions and agree to comply with them.
If you do not agree with these Terms and Conditions, please discontinue your use of our website and services.
2. Our Services
Konfused.in provides educational, guidance, personal development, and support-oriented services, which may include:
Career counselling and career guidance.
Personality development sessions and communication skills training.
Build Your Business courses, workshops, and business-related educational guidance.
Civic sense courses and social awareness programs.
Relationship guidance, relationship counselling, and relationship support sessions.
Personal growth programs, workshops, educational resources, and other services introduced from time to time.
The scope, duration, format, fees, eligibility requirements, and deliverables of each service may vary. The applicable details will be communicated on the relevant service page, booking page, or through our official communication channels.
We reserve the right to modify, introduce, discontinue, or update our services, courses, and programs, subject to applicable law and any existing contractual commitments.
3. Nature of Our Services and No Guarantee of Results
Our services are intended to provide general guidance, education, skill development, self-awareness, and personal growth support.
Although we make reasonable efforts to provide useful and relevant information, we do not guarantee any specific personal, professional, financial, business, or relationship outcome.
In particular:
Career counselling does not guarantee employment, job placement, promotion, admission, a particular salary, or selection in any examination or interview.
Personality development sessions do not guarantee a particular level of confidence, social acceptance, personal transformation, or behavioural change.
Business courses do not guarantee business registration, funding, customers, revenue, profits, business growth, or commercial success.
Civic sense courses are educational in nature and do not guarantee any particular change in an individual's behaviour or actions.
Relationship sessions do not guarantee reconciliation, continuation of a relationship, marriage, resolution of disagreements, or a change in another person's behaviour.
Results may vary depending on individual circumstances, participation, personal decisions, implementation of guidance, and external factors beyond our control.
Any testimonials, examples, case studies, success stories, or illustrations published on our website are provided for informational purposes and must not be interpreted as a promise of similar results.
4. User Responsibility and Independent Decision-Making
Information, opinions, suggestions, recommendations, and guidance shared by our team members, trainers, counsellors, instructors, representatives, or other service providers are intended to assist users in understanding their options.
Users are responsible for evaluating the relevance and suitability of any information before acting upon it. Users should consider their personal circumstances and seek independent professional advice where appropriate.
To the maximum extent permitted by applicable law, Konfused.in shall not be liable for losses or adverse outcomes arising from decisions independently made by users based on general guidance, recommendations, educational materials, or information provided through our services, except where such liability cannot lawfully be excluded or limited.
This may include, where legally permissible, losses associated with career choices, business decisions, personal decisions, relationship outcomes, or the implementation or non-implementation of recommendations.
Users acknowledge that they remain responsible for their own decisions and actions. Our services do not replace independent judgment or specialized professional advice.
Nothing in this section excludes liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable law.
5. Professional Advice and Emergency Support
Unless expressly stated otherwise, our educational and guidance services do not constitute medical, psychiatric, legal, investment, financial, or other regulated professional advice.
Relationship guidance and personal development sessions are not a substitute for clinical assessment, diagnosis, or treatment by a qualified mental health professional.
Where a service is provided by a qualified professional, it will be subject to the applicable professional standards, scope of practice, and legal requirements.
Users experiencing an emergency, immediate danger, abuse, or a serious mental health crisis should contact the appropriate emergency services or qualified professionals rather than relying solely on our platform.
6. Payments and Booking Policy
All fees and applicable payment conditions will be displayed or communicated before a booking or purchase is completed.
By making a payment, you acknowledge and agree that:
The applicable fee must be paid through an authorized payment method.
A booking or enrollment may remain unconfirmed until payment has been successfully received.
You are responsible for providing accurate booking and payment information.
You should retain the payment confirmation, invoice, or transaction reference for your records.
You must not make payments to unauthorized individuals or through unofficial channels claiming to represent Konfused.in.
Any additional terms applicable to a particular course, package, or service will be communicated before purchase, where applicable.
Access to a paid service may be withheld where payment has not been completed, subject to applicable law and any existing contractual obligations.
7. Cancellation, Rescheduling, and Refund Policy
Our general policy is that payments for sessions are non-refundable once the relevant session has been delivered or completed.
By purchasing a session, course, or service, you acknowledge the following conditions:
7.1 Completed Sessions
Once a session has been delivered or completed, the fee attributable to that session is non-refundable, except where a refund or other remedy is required by applicable law or expressly approved under our applicable policy.
7.2 Packages and Multiple Sessions
For packages comprising multiple sessions, fees attributable to sessions already delivered are generally non-refundable, subject to the terms disclosed at purchase and applicable law.
Any cancellation or refund rights applicable to unused sessions will be governed by the specific package terms and applicable legal requirements.
7.3 Missed Sessions and Late Arrivals
Users are expected to attend sessions at the scheduled date and time.
If a user fails to attend a session or arrives late, the session may be treated as utilized or may end at its scheduled time, subject to the cancellation policy disclosed at booking and applicable law.
7.4 Rescheduling Requests
Rescheduling requests must be submitted through our official communication channels within the notice period communicated at the time of booking.
Rescheduling is subject to availability and confirmation by Konfused.in. A rescheduling request does not automatically entitle the user to an extension, replacement session, or refund.
7.5 Cancellation or Non-Delivery by Konfused.in
If Konfused.in cancels a confirmed session and cannot provide a reasonable alternative, an appropriate rescheduling option or refund will be offered in accordance with the applicable service terms and law.
7.6 Technical Issues
For online sessions, users are responsible for maintaining a suitable internet connection and compatible device.
If a session cannot be delivered due to a technical failure attributable to Konfused.in, we will consider appropriate rescheduling or another legally required remedy.
7.7 Statutory Rights
Nothing in this policy is intended to exclude any refund, cancellation right, remedy, or consumer protection available under applicable law.
Any service-specific refund conditions displayed before purchase shall be read together with this section.
8. Cookies
Konfused.in may use cookies and similar technologies to operate its website, improve functionality, understand website usage, personalize the user experience, and support analytics or marketing activities.
A cookie is a small text file stored on a user's device by a website. Cookies do not themselves execute programs or deliver viruses.
We may use different categories of cookies, including:
Essential cookies: Required for core website functionality, security, or other necessary operations.
Functional cookies: Used to remember preferences and improve the user experience.
Analytics cookies: Used to understand how visitors interact with our website.
Marketing cookies: Used, where applicable, to measure or personalize advertising.
Where required by applicable law, we will obtain the necessary consent before placing or using non-essential cookies and provide users with appropriate choices to accept, reject, or manage them.
Third-party services integrated into our website may place or access their own cookies or similar technologies, subject to applicable consent requirements and the relevant third party's policies.
For further information, please refer to our Cookie Policy, if available.
9. Intellectual Property and License
Unless otherwise stated, all intellectual property rights in the content and materials available on Konfused.in belong to Konfused.in or its respective licensors.
These materials may include text, articles, course materials, videos, images, graphics, logos, designs, presentations, downloadable resources, and other website content.
All rights are reserved. Users may access and use the materials for personal, non-commercial learning purposes, subject to these Terms and Conditions and any additional license expressly granted.
You must not, without prior written authorization or unless permitted by law:
Copy or republish material from Konfused.in.
Sell, rent, sublicense, or commercially exploit our materials.
Reproduce, duplicate, or distribute our content.
Upload, share, or redistribute paid course materials to unauthorized third parties.
Modify, create derivative works from, or publicly display our materials in a manner that infringes our rights.
Use our branding, logo, or other intellectual property without permission.
Unauthorized use may result in suspension of access and may lead to appropriate legal action where justified.
10. User Comments, Reviews, and Submissions
Certain areas of our website may allow users to submit comments, reviews, feedback, opinions, testimonials, or other content.
Unless otherwise stated, user-submitted content represents the views of the person submitting it and does not necessarily reflect the views of Konfused.in.
Users are responsible for the content they submit and must ensure that they have the necessary rights, permissions, and lawful basis to share it.
You represent and agree that:
Your submissions are not knowingly false, misleading, defamatory, or unlawful.
Your submissions do not infringe intellectual property, privacy, publicity, or other rights of third parties.
Your submissions do not contain harassment, threats, hate, obscene material, or other prohibited content.
Your submissions are not intended to promote fraud, unlawful activities, or unauthorized commercial solicitation.
You will not submit another person's confidential or personal information without an appropriate lawful basis.
Where a submission feature is available, you grant Konfused.in a non-exclusive, royalty-free license to host, display, reproduce, and use your submission for the purposes for which it was provided, subject to applicable law and our Privacy Policy.
We will not assume that this license permits unrestricted use of sensitive personal information or the publication of confidential counselling or session details.
Konfused.in reserves the right to review, moderate, restrict, or remove user-submitted content where reasonably necessary, subject to applicable law. We do not represent that all user content will be reviewed before publication.
11. Hyperlinking to Our Website
Government agencies, search engines, news organizations, online directories, and other organizations may link to our website where the link is lawful and does not misrepresent any relationship with Konfused.in.
A link must not:
Be deceptive or misleading.
Falsely imply sponsorship, endorsement, affiliation, or approval by Konfused.in.
Infringe our intellectual property or other legal rights.
Appear on a website that promotes unlawful conduct or infringes the rights of others.
Organizations seeking permission to use our logo, branded artwork, or other protected materials must obtain prior written authorization.
Other linking requests may be reviewed at our discretion. Requests should be sent to our official contact email with the organization's name, contact information, website URL, and details of the proposed links.
We may request the removal of links that violate these conditions or otherwise create a legitimate legal or reputational concern. Upon receiving such a request, the relevant party should remove the specified link within a reasonable period.
12. External Links and Third-Party Services
Our website may contain links to third-party websites, embedded content, payment gateways, video platforms, or other external services.
Such links are provided for convenience or to facilitate our services. Unless expressly stated otherwise, their inclusion does not imply endorsement of the third party or its products and services.
Konfused.in does not control all third-party websites or services and is not responsible for their independent content, availability, policies, or practices.
Users should review the applicable terms and privacy policies of third-party providers before using their services.
This section does not exclude liability for our own acts or omissions where applicable law provides otherwise.
13. Website Accuracy and Availability
We make reasonable efforts to keep our website and published information useful and up to date. However, information may occasionally be incomplete, inaccurate, outdated, or subject to change.
Unless expressly stated otherwise, website content is provided for general informational purposes.
To the extent permitted by applicable law, Konfused.in does not guarantee uninterrupted website availability, error-free operation, or the accuracy or completeness of every item of content at all times.
We may update, maintain, suspend, or modify portions of the website where reasonably necessary, subject to applicable law and any commitments made to users.
Nothing in this section excludes any statutory obligation that applies to the services we provide.
14. Content Liability and Indemnification
Konfused.in is not responsible for content published on independent third-party websites merely because those websites link to our platform.
Users agree not to use our website or services to infringe third-party rights, engage in unlawful conduct, or violate these Terms and Conditions.
To the extent permitted by applicable law, a user may be responsible for losses, claims, or reasonable costs directly arising from that user's unlawful conduct, infringement of third-party rights, or material breach of these Terms and Conditions.
Any indemnification obligation under this section is limited to the extent legally enforceable and does not apply to the extent a claim results from the negligence, wilful misconduct, or unlawful actions of Konfused.in or its representatives.
No provision of this section transfers responsibility to a user for liabilities that legally belong to Konfused.in.
15. Limitation of Liability and Disclaimer
To the maximum extent permitted by applicable law, Konfused.in shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from a user's access to or use of the website or services.
Where legally permissible, this may include loss of profits, anticipated savings, business opportunities, or other indirect losses arising from independent user decisions or circumstances beyond our reasonable control.
Subject to applicable law, Konfused.in is not responsible for outcomes resulting from:
Decisions independently made by users after receiving general guidance.
Incomplete or inaccurate information supplied by users.
A user's failure to follow instructions or implement recommendations.
Events beyond our reasonable control.
The independent acts or omissions of third-party service providers.
Nothing in these Terms and Conditions shall:
Exclude or limit liability for fraud or fraudulent misrepresentation.
Exclude or limit liability for death or personal injury where such exclusion is prohibited by law.
Exclude or limit liability for negligence, deficient services, or other matters where exclusion is prohibited by applicable law.
Restrict statutory consumer rights or other mandatory legal remedies.
Exclude any liability that cannot legally be excluded or limited.
The limitations in this section apply only to the extent permitted by law and must be interpreted consistently with applicable statutory protections.
16. Reservation of Rights
Konfused.in reserves the right to enforce these Terms and Conditions, request the removal of unauthorized links or content, and take reasonable steps to protect its website, services, intellectual property, users, and legitimate business interests.
We may revise these Terms and Conditions from time to time to reflect changes in our operations, services, or legal obligations.
Updated terms will be published on this page with a revised effective date. Changes will apply prospectively as permitted by law. Where necessary, we will provide appropriate notice or obtain additional consent.
Continued use of the website after an update takes effect constitutes acceptance of the revised terms only to the extent permitted by applicable law.
17. Removal of Links or Content
If you believe that any link or content on our website is unlawful, infringes your rights, or is otherwise inappropriate, you may contact us through our official communication channels.
Please provide sufficient information to identify the relevant content and explain the reason for your request.
We will review such requests and take appropriate action where warranted by the circumstances and applicable law.
18. Suspension and Termination
Konfused.in may restrict or suspend access to its website, courses, or services where reasonably necessary because of suspected fraud, unlawful conduct, abusive behaviour, safety concerns, unauthorized use of materials, or a material breach of these Terms and Conditions.
Any suspension or termination will be subject to applicable law and existing contractual obligations.
Termination does not extinguish payment obligations properly incurred for services already provided. Any applicable refund or other remedy will be determined in accordance with the relevant service terms and applicable law.
19. Privacy and Confidentiality
Our collection, use, storage, and processing of personal information are governed by our Privacy Policy and applicable data protection laws.
We will take reasonable measures to protect personal information in accordance with our legal obligations. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Users should avoid sharing unnecessary sensitive information through unsecured channels and should not disclose confidential information about third parties without an appropriate lawful basis.
Any confidentiality obligations and exceptions applicable to particular professional services will be governed by the relevant service terms and applicable law.
20. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by the laws of India, subject to applicable mandatory legal provisions.
If you have a concern about our website, a payment, a booking, or a service, we encourage you to contact us first so that we may attempt to resolve the matter constructively.
Please provide your name, booking or transaction reference, relevant dates, and a description of the issue.
We will make reasonable efforts to review complaints and respond within a reasonable period, subject to applicable legal requirements.
Any dispute shall be addressed by the competent courts, consumer commissions, or other authorities having jurisdiction under applicable law.
Nothing in this section prevents a user from approaching a competent consumer forum, regulator, or other authority, or from exercising any other statutory right.
21. Severability
If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or limited to the extent legally permissible.
The remaining provisions shall continue in effect to the extent permitted by applicable law.
22. Entire Agreement
These Terms and Conditions, together with the Privacy Policy, Cookie Policy, applicable refund policy, and any service-specific terms communicated before purchase, constitute the terms governing your use of the relevant website or service.
Where a specific written service agreement applies, the relevant documents shall be read together. In the event of a conflict, applicable law and the terms expressly governing that particular service will prevail to the extent legally required.
23. Contact Information
If you have any questions, concerns, or complaints regarding these Terms and Conditions or our services, please contact us:
Organization: Konfused.in
Website: https://konfused.in
Email: support@confused.in
Business Address: Indore
By accessing our website or booking our services, you acknowledge that you have had an opportunity to review these Terms and Conditions before proceeding.
Thank you for choosing Konfused.in.